LIVFRESH started because traditional toothpaste simply wasn’t working. Our founder, Amit Goswamy, was brushing, flossing and rinsing twice a day and still dealing with plaque buildup, bad breath and bleeding gums. The habits weren’t the problem. The product was.

Traditional toothpaste relies on abrasives and friction to clean your teeth, which makes it hard to clean along the gumline and in tight spaces, exactly where plaque builds up. So Amit and our chief scientist spent over a decade developing a different approach.

The result is Activated Edathamil, our patented ingredient. While you brush, it works on a molecular level to help break up and unglue plaque, so brushing lifts it away easily. It’s a superior clean without any abrasives.

LIVFRESH is backed by over $20 million in R&D, 40+ research studies at top U.S. universities, 40 global patents, and research grants from the U.S. Department of Defense and the National Institutes of Health. Proudly made in the USA, trusted by over 1 million customers, and supported by nearly 3,000 dentists and hygienists.

LIVFRESH cleans differently than traditional toothpaste: chemistry, not just scrubbing.

• While you brush: our patented Activated Edathamil works on a molecular level to help break up and unglue plaque, so brushing lifts it away, even along the gumline and in tight spaces where traditional toothpaste struggles.
• After you brush: brushing with LIVFRESH leaves a clean tooth surface and helps keep teeth cleaner for longer between brushings.

The results:

• Brushing with LIVFRESH removes plaque 250% better than a leading ADA-approved toothpaste (our fluoride-free gels and Kids+)
• Gum Protect+ is clinically shown to help reduce gingival inflammation and gum bleeding 400% better than an ADA-approved toothpaste
• Brushing with Gum Protect+ delivers better plaque control than a leading ADA-approved toothpaste
• Gum Protect+ is clinically proven to remineralize better than nano-hydroxyapatite toothpaste, and aids in the prevention of cavities

Our fluoride-free gels are made with safe ingredients and are free from SLS, parabens, phthalates, abrasives, peroxide and Triclosan.

All of our fluoride-free gels are powered by the same patented Activated Edathamil. Choose based on flavor and feel:

• Wintergreen (foaming): our #1 bestseller. Refreshing wintergreen with a satisfying foam.
• Peppermint (non-foaming): classic peppermint in a smooth, non-foaming gel.
• Mild Peppermint (non-foaming, dye-free): our gentlest routine. No foam, no dye, a soft peppermint flavor, and safe to swallow.
• Arctic Peppermint (foaming): a cool, strong peppermint for extra-fresh breath.
• Kids+ Bubblegum (non-foaming, dye-free): the same science-backed clean, specifically formulated for kids. See the Kids+ section below.

All are fluoride-free, made with safe ingredients, and free from SLS, parabens, phthalates, abrasives, peroxide and Triclosan.

Kids+ Bubblegum is the same science-backed clean, specifically formulated for kids. Like our adult gels, it’s powered by our patented Activated Edathamil, which works on a molecular level to help break up plaque so brushing lifts it away.

• Fluoride-free and dye-free
• Non-foaming, with no abrasives and no SLS
• Made with safe, food-grade ingredients, and safe to swallow
• Brushing with Kids+ removes plaque 250% better than a leading ADA-approved toothpaste
• A fun flavor kids actually look forward to

A new Kids+ flavor is coming soon!

Kids+ is made for kids and is safe to swallow. We recommend adult supervision for young brushers and a pea-sized amount on the brush. For personalized guidance, check with your pediatric dentist.

Apply a pea-sized amount to a wet or dry brush (don’t re-wet the brush after applying), brush twice a day, then spit and rinse. No foam is completely normal.

Most toothpastes rely on abrasives and friction to scrub plaque off your teeth. LIVFRESH takes a different approach. Our patented Activated Edathamil works on a molecular level to help break up and unglue plaque, so brushing lifts it away easily. It’s a superior clean without any abrasives.

Brushing with our fluoride-free gels removes plaque 250% better than a leading ADA-approved toothpaste. And for anyone weighing a hydroxyapatite toothpaste: we don’t add synthetic hydroxyapatite, and we don’t need to. Our Gum Protect+, powered by stannous fluoride, is clinically proven to remineralize better than nano-hydroxyapatite toothpaste. For more details, visit Dental Gel Research Studies | LIVFRESH.

LIVFRESH is engineered, not just formulated. Our patented Activated Edathamil took over a decade of research and over $20 million in R&D to develop, and every tube is made in the USA. It’s backed by 40 global patents and 40+ research studies at top U.S. universities, which are the gold standard of research, but also the most expensive.

On a per-use basis, LIVFRESH comes out to about $0.20 per brushing, less than a cup of coffee. Our Subscribe & Save program and current offers are the best ways to save. If cost is a concern, reach out. We’re passionate about making better oral care accessible to everyone.

LIVFRESH is a pressure-release gel, not a thick, opaque paste. As you brush, the gel releases and spreads evenly across your teeth and into tight spaces. It feels different at first, and that’s the point.

Our fluoride-free gels are made for enamel care, without abrasives: a superior clean with no scrubbing, powered by our patented Activated Edathamil.

If remineralization and cavity protection are what you’re looking for, we recommend Gum Protect+. It’s powered by clinically proven stannous fluoride, which strengthens enamel, helps remineralize teeth and aids in the prevention of cavities. Gum Protect+ is clinically proven to remineralize better than nano-hydroxyapatite toothpaste.

Brushing with LIVFRESH whitens teeth, without peroxides, and our gels won’t stain your teeth. For dedicated whitening, try our Coconut Whitening Strips.

• Fluoride-free is your preference and you want a powerful daily clean: choose any of our fluoride-free gels.
• You want stannous fluoride’s gum and cavity benefits plus enhanced cleaning: choose Gum Protect+.
• Best of both: some customers use a fluoride-free gel in the morning and Gum Protect+ at night.

• Gel toothpaste (twice daily): choose the formula that fits your needs. Brushing with Activated Edathamil helps break up plaque so brushing lifts it away.
• Mouthwash (after brushing): the same patented technology in liquid form. It helps rinse buildup away before it hardens into tartar and reaches the areas your brush may miss. As part of your brushing routine, it delivers 163% better tartar control than a leading mouthwash brand.
• Coconut Whitening Strips (as needed): brush first, dry your teeth, then apply for 20–30 minutes. Brushing with LIVFRESH first leaves a cleaner surface, which helps the whitening work more effectively.

Yes. LIVFRESH is supported by nearly 3,000 dentists and hygienists, and endorsed by a former President of the American Dental Association, a former President of the American Academy of Periodontology, and academics at the Harvard School of Dental Medicine. Dental professionals can review our published research here. If your dentist would like to learn more, email info@getlivfresh.com.

Our gel toothpastes and Mouthwash are proudly made in the USA, and LIVFRESH was formulated by scientists that graduated from Berkeley and Stanford. We keep manufacturing in the USA to ensure the highest quality standards, even though it costs more than manufacturing abroad.

LIVFRESH is powered by our patented Activated Edathamil, developed over a decade of research and more than $20 million in R&D. Most toothpastes rely on abrasives and friction; LIVFRESH uses chemistry. While you brush, Activated Edathamil works on a molecular level to help break up and unglue plaque, so brushing lifts it away, even along the gumline and in tight spaces. Brushing with LIVFRESH also helps keep teeth cleaner for longer between brushings.

Our Mouthwash uses the same patented technology in liquid form, helping rinse away buildup before it hardens into tartar.

LIVFRESH is backed by 40+ research studies at top U.S. universities and research grants from the U.S. Department of Defense and the National Institutes of Health. You can read our published research here.

Yes! We have new flavors coming soon, including a new Kids+ flavor and a new flavor for adults. We can’t share launch dates just yet. Sign up for our emails or SMS at getlivfresh.com, or follow us on social, to be the first to know.

• Peppermint (non-foaming): Aqua, Sulfonylbismethane (aka Dimethyl Sulfone), disodium EDTA (aka Edathamil), Propylene Glycol, (Refined Iota-) Carrageenan Gum, Xanthan Gum, Stevia (Leaf), Peppermint, Menthol, FD&C Blue 1
• Mild Peppermint (non-foaming, dye-free): Aqua, Sulfonylbismethane (aka Dimethyl Sulfone), disodium EDTA (aka Edathamil), Propylene Glycol, (Refined Iota-) Carrageenan Gum, Xanthan Gum, Stevia (Leaf), Peppermint, Menthol
• Wintergreen (foaming): Aqua, Sulfonylbismethane (aka Dimethyl Sulfone), disodium EDTA (aka Edathamil), Propylene Glycol, (Refined Iota-) Carrageenan Gum, Xanthan Gum, Stevia (Leaf), Wintergreen, Sodium Cocoyl Isethionate, Menthol, FD&C Blue 1
• Arctic Peppermint (foaming): Aqua, Sulfonylbismethane, Edathamil, Propylene Glycol, (Refined Iota-) Carrageenan Gum, Xanthan Gum, Stevia (Leaf), Peppermint, Sodium Cocoyl Isethionate, Menthol, Brilliant Blue FCF
• Kids+ Bubblegum (non-foaming, dye-free): Aqua, Sulfonylbismethane (aka Dimethyl Sulfone), disodium EDTA (aka Edathamil), Natural Bubblegum Flavor, (Refined Iota-) Carrageenan Gum, Sodium Hydroxide, Xanthan Gum, Stevia (Leaf)

No gluten, sugar, parabens, phthalates, abrasives, SLS or Triclosan.

• Propylene glycol: a common ingredient that keeps the gel smooth and stable, found in many toothpastes and widely used in food and pharmaceutical applications. It’s sometimes confused with ethylene glycol (antifreeze), but they’re completely different ingredients.
• Activated Edathamil: our patented ingredient. While you brush, it helps break up and unglue plaque so brushing lifts it away, with no abrasives.
• Stevia: a natural sweetener. No sugar and no artificial sweeteners.
• FD&C Blue 1: a safe color additive that helps you see you’re using a pea-sized amount. Mild Peppermint and Kids+ Bubblegum are dye-free. (On Arctic Peppermint it’s listed as Brilliant Blue FCF, the same color additive.)
• Sodium Cocoyl Isethionate: a gentle, SLS-free foaming agent used in our foaming formulas (Wintergreen, Arctic Peppermint and Gum Protect+). Peppermint, Mild Peppermint and Kids+ Bubblegum are non-foaming.

Questions about a specific ingredient? Reach out anytime.

Foam doesn’t clean; brushing with our patented formula does. Many people are sensitive to foaming agents, and foam isn’t needed for the clean, so we offer both. Our foaming formulas use a mild, coconut-derived foaming agent called sodium cocoyl isethionate (not SLS). Our non-foaming formulas (Peppermint, Mild Peppermint and Kids+) skip it entirely.

• Our fluoride-free gels are made with safe ingredients, and our non-foaming formulas are made with safe, food-grade ingredients
• Free from SLS, parabens, phthalates, Triclosan, peroxide and abrasives
• No sugar, no gluten
• Cruelty-free and vegan
• Proudly made in the USA
• Non-detectable for arsenic, lead, mercury and cadmium in independent third-party ED-XRF testing

Our gels use natural flavoring ingredients (like peppermint, menthol, wintergreen and bubblegum) for taste, not added fragrance. For the mildest flavor, try Mild Peppermint.

Yes. We’re committed to responsible sourcing. Our products are cruelty-free, vegan and proudly made in the USA. If you have a specific sourcing question, we’re happy to look into it.

• Apply a pea-sized amount to a wet or dry brush.
• Don’t wet the brush after applying. The gel is water-soluble and will dissolve off the bristles.
• Spread the gel across all your teeth, then brush at a 45-degree angle with a soft-to-medium brush for 2 minutes (about 30 seconds per quadrant). Don’t forget the backs of your teeth and your tongue.
• Rinse as normal.

Tips:

• Store the tube on its cap so the gel sits at the tip.
• Works with manual and electric brushes. With an electric brush, spread the gel across your teeth first, then switch it on.
• Each tube lasts about 4–6 weeks with twice-daily use.

• First brush: run your tongue over your teeth. They should feel noticeably smoother and cleaner.
• Morning breath: brush with LIVFRESH at night and notice how your breath feels the next morning.
• Over the following weeks: teeth that stay cleaner for longer between brushings, fresher breath, and less buildup over time.
• With Gum Protect+: you may see less pink in the sink over time.
• At your next cleaning: your hygienist may notice the difference!

Store at room temperature, out of direct sunlight, in a dry place, and secure the cap after each use. No special storage is required.

If you receive the tube in a cold winter or hot summer, keep it at room temperature for 6 hours before opening.

• Fluoride-free gels: made with safe ingredients for the whole family, with adult supervision for young children. Kids+ and Mild Peppermint are safe to swallow, and our non-foaming formulas are made with safe, food-grade ingredients.
• Gum Protect+: for adults and children 12 years of age and older. Do not swallow. Children under 12: ask a dentist.
• Mouthwash: for ages 12 and over. Not for children 11 and under.
• Whitening Strips and Mobile System: adult supervision required under 12. Check with your dentist for younger users.

LIVFRESH is made for everyday use and doesn’t require a prescription. We always encourage keeping your dentist in the loop, especially if you have specific concerns or are undergoing treatment. LIVFRESH is supported by nearly 3,000 dentists and hygienists, so your dentist may already know us.

We have a lot of customers who use our Mild Peppermint on their dogs. It’s non-foaming, dye-free, safe to swallow and made with safe, food-grade ingredients, which is why so many pet parents reach for it. Very importantly it does not contain Xylitol which is toxic to dogs and cats. That said, LIVFRESH wasn’t formulated to be a pet toothpaste, so please check with your vet first and start with a very small amount, since some animals can be sensitive to menthol.

From your first brush: your teeth feel noticeably smoother and cleaner, like you just left a professional cleaning. Run your tongue over your teeth: no more fuzzy feeling.

With consistent brushing: LIVFRESH helps keep your teeth cleaner for longer between brushings, and you may notice fresher breath (especially in the morning) and less plaque buildup over time. Brushing with LIVFRESH also helps reduce tartar build-up.

With Gum Protect+: it helps control bleeding gums associated with gingivitis, so if your gums bleed when you brush, you may see less pink in the sink over time.

Practical notes:

• Each tube lasts about 4–6 weeks with twice-daily, pea-sized use.
• Apply a pea-sized amount to a wet or dry brush, and don’t wet the brush again after applying.
• No foam in our non-foaming formulas is completely normal. Foam doesn’t clean; brushing with our patented formula does.

We always recommend checking with your dentist about tooth sensitivity. Our gels are abrasive-free and SLS-free, for an enamel-friendly clean, and if other toothpastes feel too harsh, LIVFRESH is a great alternative. For our gentlest option, try Mild Peppermint: no foam, no dye and a soft peppermint flavor. If you already use a sensitivity toothpaste, you can keep using it as your dentist recommends.

Please check with your doctor or dentist first, especially during pregnancy. Our fluoride-free gels are made with safe ingredients. Gum Protect+ contains stannous fluoride, so standard fluoride toothpaste directions apply. For our Mouthwash, check with your healthcare provider before use. If you’re noticing bleeding gums, Gum Protect+ helps control bleeding gums associated with gingivitis.

Our gels are abrasive-free and SLS-free, and our fluoride-free formulas are made with safe ingredients. Because every situation is unique, please check with your healthcare provider or dentist before starting any new oral care product.

Every patient’s situation is unique, especially during active treatment, so please check with your oncologist and/or dentist before adding any new oral care product. If you’re looking for our gentlest option, Mild Peppermint is abrasive-free and SLS-free, with no foam and no dye. This community is close to our hearts, and we’re here to help however we can.

Yes. Kids+ Bubblegum and Mild Peppermint both have no foam and no dye, are safe to swallow, and are made with safe, food-grade ingredients. We always recommend adult supervision and checking with your child’s dentist for personalized guidance.

LIVFRESH is abrasive-free, so it’s gentle on caps, crowns, bridges, veneers, dentures, fillings, implants and braces. For braces, we recommend a foaming formula (Wintergreen or Arctic Peppermint) for easy spreading around brackets, plus our Mouthwash, which reaches the areas your brush may miss.

Yes. Brushing with LIVFRESH before putting your aligners or nightguard in starts you off with a noticeably cleaner mouth, and LIVFRESH helps keep teeth cleaner for longer between brushings. A quick rinse with our Mouthwash after brushing adds an extra layer of freshness. User feedback indicates that brushing with LIVFRESH reduces the odor that can be caused or is common with Invisalign and mouthguards.

Subscribing is the best way to save on LIVFRESH:

• Automatic savings on every order
• First access to new product launches
• Exclusive discounts and free gifts
• Ability to gift your subscription to a friend or family member
• Pause, skip, edit, or cancel anytime! No lock-in, ever

Our most popular option is the Buy 2, Get 1 Free bundle, auto-shipped every 3 months at about $0.20 per brushing.

You can subscribe to:

• Any gel toothpaste (fluoride-free or Gum Protect+)
• Mouthwash
• Coconut Whitening Strips (auto-ships every 3 months)
• Mobile Whitening System pen refills (auto-ships every 4 months at $39.99; first system purchase is one-time at $149.99)

Log in to your LIVFRESH Customer Portal. From there you can:

• Skip or reschedule a shipment
• Change delivery frequency
• Swap products or bundles
• Update your payment method or shipping address
• Pause or cancel

You’ll also receive automated SMS and email notifications before each shipment. You can edit directly from those messages. Or contact us via the Contact Us page and we’ll assist within 24 hours.

Log in to your LIVFRESH Customer Portal and adjust your next shipment date or skip an order entirely- whatever works best for you! If you have trouble accessing your account, contact us and we’ll help.

You can cancel anytime through your LIVFRESH Customer Portal. If you’re having trouble accessing your account, contact us and we’ll process the cancellation right away. If you’d prefer to pause or adjust your frequency instead, we’re happy to help with that too.

We’re sorry to hear that! Contact us with your order number or account email, the amount you were charged, and the amount you were expecting. We’ll review your subscription details and transaction history and get back to you with an explanation and resolution.

Yes. Your first subscription order is eligible for return under our standard 30-day return policy.

Please note that only one product can be returned if opened. All other items must be in resalable condition (sealed tube, undamaged carton, or unopened kit). Contact us with your order number to start a return.

If you are trying to return a recurring subscription order, please contact our customer support team. You can also pause or cancel your subscription anytime via your LIVFRESH Customer Portal to avoid future shipments.

We have lots of holiday deals running throughout the season, and they change often. Check getlivfresh.com for what’s live today, and sign up for our emails or SMS to hear about new deals first.

Please order by December 16, our holiday shipping cutoff, for delivery before Christmas within the U.S. Orders placed after December 16 still ship quickly, but we can’t guarantee delivery by December 25. International orders typically take 10–14 business days.

Absolutely. LIVFRESH products and subscriptions make great gifts, and every order ships with a free velvet drawstring bag. We don’t offer gift cards at this time.

Free gifts are added automatically when an order qualifies during a promotion. If you think your order qualified and the gift was missing, contact us with your order number and we’ll make it right.

• Today’s offer: check the banner at getlivfresh.com. Our everyday offer is Buy 2, Get 1 Free.
• Subscribe & Save: an automatic discount on every order, plus first access to new launches and subscriber perks. Pause, edit or cancel anytime.
• Free shipping: on U.S. orders over $50.
• Free gift with every order: an embroidered LIVFRESH velvet drawstring bag.
• Wellness Club: once you’re a LIVFRESH customer, you’ll get first access to new products, exclusive sales and more.

We don’t run a traditional new-customer discount, but Subscribe & Save is available from your very first order. Every first order also comes with a free velvet bag and our 30-day satisfaction guarantee.

We’d love to help. Please contact us with a bit more detail and we’ll connect you with the best available options.

Please contact us with the code you’re trying to use and we’ll look into it right away.

Place your order directly at getlivfresh.com. If you need help choosing products or completing checkout, contact us at info@getlivfresh.com. We’re happy to assist!

For new customers on their first order, shipped to a US address:

• Valid for 30 days from the date of purchase
• Up to one opened product is eligible; any additional products must be returned sealed and in resalable condition
• Return shipping is the customer’s responsibility

We ship most orders within 24 business hours, so please act quickly. Contact us with your order number and the changes you need. If your order hasn’t shipped, we’ll do our best to cancel or update it. If it’s already been processed, we may not be able to make changes, but we’ll work with you to find the best solution.

If your order has already shipped, you can return it under our 30-day return policy once it arrives (item must be in resalable condition).

Yes! If your order hasn’t shipped, contact us with the corrected address and we’ll update it right away. Since orders ship within 24 business hours, please reach out as soon as possible. If it’s already in transit, we will not be able to make changes to the shipment.

For one-time orders, billing information is processed at purchase and typically can’t be changed afterward. If you have a subscription, you can update your payment method anytime through your LIVFRESH Customer Portal.

We do our best to restock popular items as quickly as possible. Sign up for our email list at getlivfresh.com to be notified when a product returns. In the meantime, contact us if you’d like a recommendation for an alternative.

Orders ship within 24 business hours. Standard US delivery takes 3–7 business days after shipment. Delivery times vary by location and carrier.

Holiday orders: order by December 16 for delivery before Christmas within the U.S.

Free shipping on all domestic orders over $50.

Once your order ships, you’ll receive a confirmation email with a tracking number. Check your spam or junk folder if you haven’t received it. Allow 24–48 hours for the carrier to scan and activate tracking after shipment.

If you can’t locate your confirmation, contact us with your order number and the email used at checkout.

Contact us with your order number. If there’s a carrier issue, we’ll do everything we can to help resolve it.

We’re sorry to hear that and happy to help make this right. Contact us with your order number, shipping address, and whether tracking shows the package as ‘Delivered’ or still in transit. We’ll investigate with the carrier and follow up with next steps.

Damaged items: Contact us with your order number and a photo of the damaged item(s) and packaging. We’ll send a replacement and a prepaid return label for the defective product.

Missing items: Contact us with your order number and which product(s) are missing.

Wrong items: Contact us with your order number and a photo of what you received. We’ll get your correct products out as quickly as possible. In order for us to send the correct products, the incorrect item(s) will need to be returned unopened and in resalable condition.

• Price is reflected in your country’s currency on the website and at checkout
• The countries that we ship to will be reflected in the country options at checkout
• Typically, international shipping takes 10-14 business days

Customs processing is outside our direct control, but here’s what to do:

1. Check your tracking link for any instructions or alerts from the carrier.
2. Contact your local customs office with your tracking number. They can tell you exactly what’s needed to release the package.
3. Contact us with your order number and any communications from customs or the carrier. We’ll do our best to assist from our end.

For international orders, applicable taxes, duties, and import fees are typically assessed at checkout, so you shouldn’t encounter surprise charges upon delivery. If you were charged additional fees after placing your order, contact us with your order number and documentation of the charges. We’ll review the situation and work with you on a resolution.

We offer a 30-day return window from the date of your order for unopened, unused items in resalable condition: undamaged carton, sealed and undented tube, unopened mouthwash bottle, or unopened whitening kit/strips. Return shipping is the customer’s responsibility. Refunds are issued once your return arrives at our warehouse.

First-time customers are also covered by our 30-day satisfaction guarantee, which allows up to one opened product.

Damaged or incorrect orders: If your order arrived damaged or with the wrong item, contact us with your order number and a photo and we will be happy to assist.

For purchases through a third-party retailer (Amazon, Walmart, etc.), returns are handled by that retailer per their own policies.

Contact us at info@getlivfresh.com or via our Contact Us page with:

• Your order number
• Reason for the return
• Which item(s) you’d like to return
• A photo of the unopened, unused item(s)

Do not ship items back without prior approval. Once your request is reviewed, we’ll send return instructions.

Contact us with your order number and the reason for the exchange and we’ll start the return process. Once your return is accepted, place a new order for the item you’d like. New orders ship within 24 hours.

If the exchange is due to a shipping error on our part, contact us and we’ll make it right.

We don’t offer a formal warranty on consumable products, but we’re deeply committed to making sure you have the best possible experience. Our 30-day satisfaction guarantee covers your first purchase as a new customer. If you received a damaged or defective product, contact us with your order number and a photo and we’ll take care of you right away.

Our return policy requires requests within 30 days of purchase, so we can’t guarantee a return outside that window. If you are unsure if your order is within the return window, just reach out to our customer service team and they will be happy to help.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and Shop Pay at getlivfresh.com.

Generally, FSA and HSA funds cannot be used for standard oral care items like toothpaste and mouthwash, as they are considered daily hygiene products. Eligibility can vary by plan, so we recommend that you check with your FSA/HSA administrator to confirm what’s covered under your specific account.

Yes, Shop Pay at checkout allows you to split your purchase into equal payments over time. Available on one-time orders only; not currently available on subscription orders. For details on terms and eligibility, look for the Shop Pay option at checkout. For questions about an existing installment plan, contact Shop Pay support directly.

Our checkout currently supports one payment method per order. If you’d like to split your purchase, you could place two separate orders with different payment methods.

We can accept prepaid cards (prepaid Visa, Mastercard, etc.) as long as they’re activated, registered with a billing address, and have sufficient funds for the full order. If your prepaid card isn’t going through, make sure it’s registered online with a billing address matching your checkout entry. Some prepaid cards aren’t enabled for online purchases — if you continue to have trouble, check with the card issuer.

A few things to try:

• Double-check that your card number, expiration date, and billing address are entered correctly
• Confirm your card hasn’t expired or reached its spending limit
• Try a different payment method
• Clear your browser cache or try a different browser

If the issue persists, contact us with any error message you’re seeing.

We don’t offer gift cards at this time, but you can gift a LIVFRESH subscription or bundle. Every order ships with a free embroidered velvet drawstring bag so it already feels like a gift. Contact us for help choosing the perfect option.

Happy to help! Product-related questions (how to use, ingredients, recommendations) are always something we can assist with.

For order-related issues, such as returns, refunds, shipping, and exchanges, you’ll need to work directly with the retailer you purchased from, as they handle their own order policies. If there’s a product quality concern (defective, expired, or unusual product), let us know and we’ll look into it.

Yes! You can find LIVFRESH products by searching “LIVFRESH” on Amazon. That said, we always recommend purchasing directly at getlivfresh.com for the best experience: access to our full product line, exclusive promotions, our Subscribe & Save program, the free velvet drawstring bag, our 30-day satisfaction guarantee, and direct customer support from our team.

For LIVFRESH products purchased on Amazon, Amazon’s return policy applies. You will need to initiate a return through your Amazon account or contact Amazon customer service.

For purchases made through getlivfresh.com directly, our standard 30-day return policy applies. Our 30-day satisfaction guarantee is available for first-time purchases through our website only.

For order-related questions (shipping, returns, refunds, order status) placed through Amazon or other retailers, please contact that retailer directly. They handle fulfillment for purchases made on their platform.

For product-related questions (usage, ingredients, recommendations), we’re always happy to help right here.

Go to getlivfresh.com and click the person icon in the top right corner, then select ‘Customer Account’ or ‘Manage Subscriptions.’ The easiest way to log in is to enter your email and click ‘Get login code’ and you’ll receive a one-time code via text and email.

If you’re not receiving the code, check spam/junk and make sure the phone number on file is current. You can also click ‘Log in with your password instead’ and use the ‘Forgot Your Password?’ link to reset.

If you’re still having trouble, contact us with the email associated with your account.

Email: info@getlivfresh.com

Contact Us page: getlivfresh.com/pages/contact

We typically respond within 24 hours on business days. For fastest service, include your order number and a brief description of your question. For management escalations or marketing/PR inquiries, email info@getlivfresh.com with the relevant details and our team will route it appropriately.